FAQS

Custom Design work is completely unique-- nothing cookie cutter or readymade here. My role as a designer is to interpret and work collaboratively with my clients to ensure that their visions are transformed into a one of a kind reality. 

Wedding Table Arrangement

 What makes you different than any other planner? 

My team offers full event decoration services for your wedding, special event or corporate events. We take pride in taking a simple idea and creating something magical with it. We're beyond decorators-- we're mood creators. We want your guests to walk into a magical space where the personalities of the client are seen through each of elements of the design we create and an overall aesthetic 'vibe' is created. Our design services include floral designs, fabric design and drapery, creative lighting designs and all the little details to add the perfect finish to your exquisite event. Our goal is to create wonderful memories that will last a lifetime at every event. Our professional and creative design team and vendors are onboard with one mission in mind; to specifically deliver a well coordinated, exquisite and extraordinary result.

What type of clients do you work with?

My clients are unique, and stylish. They know what they're looking for and push boundaries. They want the best of the best to ensure their vision is fully realized. They completely agree with my motto that, "Details Matter" and are fully onboard that no detail is left untouched. 

What happens once I submit an inquiry?

I'll respond within 72 hours (generally sooner) and we'll delve into all the details of your event. After I have a full grasp on your vision I will create a custom Google Drive Folder which will contain your custom proposal, contract, invoice, inspiration, along with a ton of helpful planning information from spreadsheets to checklists and beyond. 

Ok, what if I decide to book?

Well, I can't wait to work with you! Your invoice will have a Payment plan chart included. I require a 50% non refundable retainer with your signed contract to reserve your date and begin work on your project. The remainder is split into 3 payments; 1 due 60 days after signing, another 6 months before your event (depending on how far out it is these payments can vary), and the final payment due 10 days prior to the event. Any overages or add ons will be billed the day after the event. 

How quickly will you respond if I have a question?

I pride myself in being extremely communicative to my clients. As I always say, " Feel free to call, text, IM, or email me if you need anything at all-- I'm like Kim Possible, just call me, beep me, if you've got to reach me."

If I hire you as a DOC at what point will you reach out to my other vendors/venue? 

Can you explain your pricing? 

The reason every proposal is custom created is because each client has their own one of a kind concepts. Each of these concepts require their own amount of materials, labor, etc. Exclusive Custom Services are a luxury product as there are a lot of factors that are involved in design work...

As a DOC I ask you to provide your venue and vendor information on a "Day of Overview" Sheet. Once I have their names and emails I will procure their arrival & departure times. and any notes relevant to their setups (required proximity to electrical outlets, etc) for my notes. This allows me to ensure everyone is on time and properly setup where they're meant to be in a timely and efficient manner. On the Day of Overview I also include a list of what I need to bring (if you also hired me as a decorator), what tasks need to be completed, and an extensive timeline created solely based on your needs and preferences.

Testimonial

"  I can’t say enough great things about Shannon. She’s professional and responsive. She truly cares about each client individually. Best of all she’s willing to work with any price range! My wedding was all I could dream and more thanks to her! I will recommend her to all my friends and family for any event. As well as will always use her for any event I host… Hopefully for my 25 year vow renewal as well! "